Course curriculum

  • 1

    ITIL® 4 DITS Module 0: Welcome and introduction

  • 2

    ITIL® 4 DITS Module 1: DITS and ITIL guiding principles

    • DITS and ITIL guiding principles
  • 3

    ITIL® 4 DITS Module 2: DITS and digital disruption

    • DITS and digital disruption
  • 4

    ITIL® 4 DITS Module 3: DITS and the SVS and SVC

    • DITS and the SVS and SVC
  • 5

    ITIL® 4 DITS Module 4: DITS for viability in digital disruption

    • DITS for viability in digital disruption
  • 6

    ITIL® 4 DITS Module 5: DITS and relevance and excellence

    • DITS and relevance and excellence
  • 7

    ITIL® 4 DITS Module 6: DITS risks and opportunities

    • DITS risks and opportunities
  • 8

    ITIL® 4 DITS Module 7: Defining and advocating for DITS

    • Defining and advocating for DITS
  • 9

    ITIL® 4 DITS Module 8: How to implement DITS

    • How to define operating models for digital organizations

    • The major skills required of leaders in a digital organization

    • Applying strategy coordination and implementation approaches

    • Parallel operating model methods

    • How to assess the success of a Digital and IT Strategy

    • Typical digital transformation program activities
  • 10

    ITIL® 4 DITS Module 9: Summary and exam prep

    • Summary and exam prep
  • 11

    Course resources

    • Course resources