Course curriculum
-
1
ITIL® 4 HVIT Module 0: Welcome and introduction
-
Welcome and introduction
-
-
2
ITIL® 4 HVIT Module 1: High-velocity digital enterprise/demands put on IT
-
High-velocity digital enterprise/demands put on IT
-
-
3
ITIL® 4 HVIT Module 2: Digital product lifecycle/the ITIL ‘operating model’
-
Digital product lifecycle/the ITIL ‘operating model’
-
-
4
ITIL® 4 HVIT Module 3: ITIL guiding principles/concepts and high velocity IT
-
ITIL guiding principles/concepts and high velocity IT
-
-
5
ITIL® 4 HVIT Module 4: Contributing to achieving value with digital products
-
Contributing to achieving value with digital products - part 1
-
Contributing to achieving value with digital products - part 2
-
Contributing to achieving value with digital products - part 3
-
Contributing to achieving value with digital products - part 4
-
Contributing to achieving value with digital products - part 5
-
Contributing to achieving value with digital products - part 6
-
-
6
ITIL® 4 HVIT Module 5: Summary and exam prep
-
Summary and exam prep
-
-
7
Course resources
-
Course resources
-